Implementation Roadmap I06

Client Handoff Workback

Before LDG treats the system as transferred rather than agency-held knowledge.

01

The Roadmap

  • Canonical client docs finalized.
  • Client owners and backups assigned.
  • Platform ownership/access confirmed through secure process.
  • Priority journeys/automations walked through.
  • Offer approval and monthly planning demonstrated.
  • Incident/rollback responsibilities understood.
  • Receiving operator completes scenario test.
  • Known limitations/backlog/provisional rules documented.
  • Handoff acceptance recorded.
02

Use

Before LDG treats the system as transferred rather than agency-held knowledge.